toggle menu
SmarterCX
toggle menu
  • Trends
    • Consumer Behaviors
    • Market Trends
    • B2B
    • SMB
  • CX Tech
    • AI
    • Data
    • IOT
    • Omnichannel
  • Voices
    • Brands
    • Analysts
    • Experts
  • Insights
    • Research
    • Reports
  • CX Events
  • Cartoons
  • SmarterCX TV
  • About SmarterCX.com
Monday, August 19, 2019
SmarterCX
toggle menu
  • Trends
    • Consumer Behaviors
    • Market Trends
    • B2B
    • SMB
  • CX Tech
    • AI
    • Data
    • IOT
    • Omnichannel
  • Voices
    • Brands
    • Analysts
    • Experts
  • Insights
    • Research
    • Reports
  • CX Events
  • Cartoons
  • SmarterCX TV
  • Home
  • News
  • 2017 Year in Review
2017 Year in Review
Year in Review: Brands Innovating Their Customer Experience Strategy
2017 Year in Review

Year in Review: Brands Innovating Their Customer Experience Strategy

December 29, 2017
Year in Review: Consumer Behavior Trends
2017 Year in Review

Year in Review: Consumer Behavior Trends

December 28, 2017
Year in Review: Top CX Trends in Artificial Intelligence
2017 Year in Review

Year in Review: Top CX Trends in Artificial Intelligence

December 27, 2017

Subscribe to our newsletter

Subscribe
New Research: How Retailers Are Spending on Digital
New Research: How Retailers Are Spending on Digital
Download: CommerceNext Report now
SmarterCX.com by Oracle is the destination for professionals who are building the next generation of customer experience. Here, you can find breaking news, in-depth analyses, expert insights, and useful tools that will empower you to think and work progressively.
  • About
  • Privacy
  • Terms
  • Ad Choices
  • Contact Us
© COPYRIGHT 2019
  • Trends
    • Consumer Behaviors
    • Market Trends
    • B2B
    • SMB
  • CX Tech
    • AI
    • Data
    • IOT
    • Omnichannel
  • Voices
    • Brands
    • Analysts
    • Experts
  • Insights
    • Research
    • Reports
  • CX Events
  • Cartoons
  • SmarterCX TV
New CX Research

CX Report: One Size Doesn’t Fit All 

Conducted in partnership with Jeanne Bliss, this cross-generational research reveals the intricacies of customer expectations and behaviors across generations.

Get your copy now >>

Happening Today!

Webinar: The 5 Trends CX Leaders LOVE for 2019

Thursday, February 14 | 2pm EST
REGISTER NOW >>

In this webinar, hear the predictions experts and futurists are making for customer experience this year and how to make a loveable CX roadmap in honor of Valentine’s Day.

Featuring: Jay Baer, Blake Morgan, and Ian Golding

Now Available: The Forrester Wave™: CRM Suites, Q4 2018

Be one of the first to get a complimentary copy of this analyst report evaluating CRM Suites, explaining why intelligence and vertical offerings are considered key differentiators.

DOWNLOAD NOW >>

Webinar with Jeanne Bliss

November 13 | 1pm EST
REGISTER NOW >>

Join Jeanne Bliss, President of CustomerBLISS, for a 9-minute webinar to learn how to blend high tech with high touch to deliver experiences your customers want.

CLOSE