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2017 Year in Review
Year in Review: Brands Innovating Their Customer Experience Strategy
2017 Year in Review

Year in Review: Brands Innovating Their Customer Experience Strategy

December 29, 2017
Year in Review: Consumer Behavior Trends
2017 Year in Review

Year in Review: Consumer Behavior Trends

December 28, 2017
Year in Review: Top CX Trends in Artificial Intelligence
2017 Year in Review

Year in Review: Top CX Trends in Artificial Intelligence

December 27, 2017

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Save $700 on Modern Customer Experience 2019!

Our largest event of the year is happening in Las Vegas, March 19-21, 2019. This event connects you with top luminaries and experts to share the latest innovations and technologies in CX.

Save $700 off the onsite rate using code SMARTERCX at checkout!

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Happening Today!

Webinar: The 5 Trends CX Leaders LOVE for 2019

Thursday, February 14 | 2pm EST
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In this webinar, hear the predictions experts and futurists are making for customer experience this year and how to make a loveable CX roadmap in honor of Valentine’s Day.

Featuring: Jay Baer, Blake Morgan, and Ian Golding

Now Available: The Forrester Wave™: CRM Suites, Q4 2018

Be one of the first to get a complimentary copy of this analyst report evaluating CRM Suites, explaining why intelligence and vertical offerings are considered key differentiators.

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Webinar with Jeanne Bliss

November 13 | 1pm EST
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Join Jeanne Bliss, President of CustomerBLISS, for a 9-minute webinar to learn how to blend high tech with high touch to deliver experiences your customers want.

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