Jeanne Bliss talks about the importance of wiring grace into your operating model in order to stand out in customer experience.
Learn how to give your customers an incredible and effortless experience by leaning in to the power of direct messaging.
Jeanne Bliss gives 4 examples of companies showing their humanity in a high-tech world.
Jeanne Bliss talks about that first "hello" from a business and how it dictates the future customer experience.
Audrey MacIsaac, VP Business Operations at Oracle Data Cloud,reflects on her career path while offering advice to those interested in a career in tech.
Jeanne Bliss discusses how being known by companies is the expectation, yet many still don't embrace the power of recognition in customer experienience.
Callie Reynolds, Vice President of Account Management for the Moat team within Oracle Data Cloud explains what Moat is while telling her career path.