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![Find Your Passion, and Just Say Yes: An Interview with Alyssa Johnson [VIDEO]](https://smartercx.com/wp-content/uploads/2019/06/alyssaj-smcxstill-270x189_c.jpg)
Find Your Passion, and Just Say Yes: An Interview with Alyssa Johnson [VIDEO]
In this video, Alyssa Johnson, VP of Applications for Keste, reflects on her career path and offers advice to those interested in a career in technology.
![3 Ways Customer Experience Is Evolving in 2019, with Ann Handley and Brian Fanzo [VIDEO]](https://smartercx.com/wp-content/uploads/2019/05/Ann-Handley-SmCXstill-270x189_c.jpg)
3 Ways Customer Experience Is Evolving in 2019, with Ann Handley and Brian Fanzo [VIDEO]
At ModernCX 2019, CX experts Brian Fanzo and Ann Handley discuss the true meaning of customer experience and how it's evolving this year.
![Unforgettable Episode 38: Experiential Retail Trends and Why In-Person Still Matters [VIDEO]](https://smartercx.com/wp-content/uploads/2019/06/unforgettable-blake-morgan-270x189_c.png)
Unforgettable Episode 38: Experiential Retail Trends and Why In-Person Still Matters [VIDEO]
In episode 38 of Unforgettable, Blake Morgan describes how you can create an experiential retail expereince and why it still matters.
14 Tips on How to Be Good at Sales
We posed the question: "What are your tips for how to be good at sales?" to seasoned sales professionals across industries, and here's what we learned.
![3 Ways to Create an Amazing Customer Experience Through Service, with Shep Hyken [VIDEO]](https://smartercx.com/wp-content/uploads/2019/05/FBL-Shep-Hyken_v5_Header-270x189_c.jpg)
3 Ways to Create an Amazing Customer Experience Through Service, with Shep Hyken [VIDEO]
In this video interview, CX expert Shep Hyken discusses the importance of customer service when it comes to creating an amazing customer experience.
Women in AI: Here’s What It Takes to Lead
In interviews with prominent women in AI, we learn what takes to be a leader in the shifting artificial intelligence landscape.
Unforgettable Episode 37: Customer-Centric Product Design and Why it Matters
In episode 37 of Unforgettable, Blake Morgan describes her favorite (and most delicious) example of customer-centric product design.
Join Jeanne Bliss, President of CustomerBLISS, for a 9-minute webinar to learn how to blend high tech with high touch to deliver experiences your customers want.