Unforgettable Episode 17: Empathy and Care in Your Operating Model
Jeanne Bliss talks about the importance of wiring grace into your operating model in order to stand out in customer experience.
How Direct Messaging Creates an Incredible Customer Experience
Learn how to give your customers an incredible and effortless experience by leaning in to the power of direct messaging.
4 Ways to Show Humanity in a High-Tech World
Jeanne Bliss gives 4 examples of companies showing their humanity in a high-tech world.
Unforgettable Episode 16: What’s Your “Hello”?
Jeanne Bliss talks about that first "hello" from a business and how it dictates the future customer experience.
Reflection, Advice, and Inspiration: An Interview with Audrey MacIsaac
Audrey MacIsaac, VP Business Operations at Oracle Data Cloud,reflects on her career path while offering advice to those interested in a career in tech.
Unforgettable Episode 15: Know Me… Please!
Jeanne Bliss discusses how being known by companies is the expectation, yet many still don't embrace the power of recognition in customer experienience.
Never Stop Trying to Improve, An Interview with Callie Reynolds
Callie Reynolds, Vice President of Account Management for the Moat team within Oracle Data Cloud explains what Moat is while telling her career path.
Join Jay Baer, CX business expert and founder of Convince & Convert, and David Troll, VP for Smart Home Services for DISH Network, to learn why your employees will love enhanced customer experience.
Join Jeanne Bliss, President of CustomerBLISS, for a 9-minute webinar to learn how to blend high tech with high touch to deliver experiences your customers want.