toggle menu
SmarterCX
toggle menu
  • Trends
    • Consumer Behaviors
    • Market Trends
    • B2B
    • SMB
  • CX Tech
    • AI
    • Data
    • IOT
    • Omnichannel
  • Voices
    • Brands
    • Analysts
    • Experts
  • Insights
    • Research
    • Reports
  • CX Events
  • Cartoons
  • SmarterCX TV
  • About SmarterCX.com
Sunday, April 11, 2021
SmarterCX
toggle menu
  • Trends
    • Consumer Behaviors
    • Market Trends
    • B2B
    • SMB
  • CX Tech
    • AI
    • Data
    • IOT
    • Omnichannel
  • Voices
    • Brands
    • Analysts
    • Experts
  • Insights
    • Research
    • Reports
  • CX Events
  • Cartoons
  • SmarterCX TV
  • Home
  • News
  • Trends
Trends
5 Ways for Grocery Retailers to Revamp Their Loyalty Programs in 2021
Trends

5 Ways for Grocery Retailers to Revamp Their Loyalty Programs in 2021

April 06, 2021
Things People Say That Show They Don’t Understand Email Marketing
Trends

Things People Say That Show They Don’t Understand Email Marketing

March 29, 2021
B2B vs. B2C Marketing: What Are the Main Differences?
Trends

B2B vs. B2C Marketing: What Are the Main Differences?

March 22, 2021
3 Ways Travel Brands Can Transform Their Loyalty Programs in Response to Covid-19
963  0

3 Ways Travel Brands Can Transform Their Loyalty Programs in Response to Covid-19

Discover how some travel brands are transforming their loyalty programs to provide additional value and keep members engaged until normal travel resumes.

March 18, 2021
Market Trends  
Are Digital Assistants and Chatbots the Same Thing?
1551  0

Are Digital Assistants and Chatbots the Same Thing?

What's the difference between a digital assistant and a chatbot, anyway? Here, we'll explain digital assistants and where you might encounter them.

March 11, 2021
Market Trends  
Why B2B Companies Shouldn’t Shy Away from Marketing on Instagram
2455  0

Why B2B Companies Shouldn’t Shy Away from Marketing on Instagram

LinkedIn isn't the only place B2B brands can engage their audience. Discover why brands shouldn't overlook marketing on Instagram.

March 10, 2021
B2B  
Diversity and Inclusion: 5 Ways to Move Beyond Benchmarks for Real Change
1284  0

Diversity and Inclusion: 5 Ways to Move Beyond Benchmarks for Real Change

Companies are making diversity & inclusion top 2021 priorities. Here's how innovative businesses are moving beyond benchmarks and affecting real change.

March 05, 2021
Trends  
5 Female CX and Technology Pioneers to Follow in 2021
2834  0

5 Female CX and Technology Pioneers to Follow in 2021

In celebration of Women's History Month, we're highlighting some of the female pioneers in customer experience. Here are five leaders to follow in 2021.

March 01, 2021
Trends  
What Is B2B Marketing? 3 Basic Steps To Understanding Business-To-Business Sales
2314  0

What Is B2B Marketing? 3 Basic Steps To Understanding Business-To-Business Sales

B2B marketing is the sale of products and services directly from one business to another, but the true B2B marketing definition is much more detailed.

February 18, 2021
B2B  
5 Ways to Make Customers Fall in Love with Your Loyalty Program
1800  0

5 Ways to Make Customers Fall in Love with Your Loyalty Program

Discover five ideas from industry-leading brands on how to make your customers fall in love with your loyalty program in 2021.

February 12, 2021
Market Trends  

Posts navigation

Older posts

Subscribe to our newsletter

Subscribe
Assessment: Find out how your CX strategy ranks against 350 of your peers.
Assessment: Find out how your CX strategy ranks against 350 of your peers.
Get Score
SmarterCX.com by Oracle is the destination for professionals who are building the next generation of customer experience. Here, you can find breaking news, in-depth analyses, expert insights, and useful tools that will empower you to think and work progressively.
  • About
  • Privacy
  • Terms
  • Ad Choices
  • Contact Us
© COPYRIGHT 2020
  • Trends
    • Consumer Behaviors
    • Market Trends
    • B2B
    • SMB
  • CX Tech
    • AI
    • Data
    • IOT
    • Omnichannel
  • Voices
    • Brands
    • Analysts
    • Experts
  • Insights
    • Research
    • Reports
  • CX Events
  • Cartoons
  • SmarterCX TV

Retail Webinar on April 20

Retail Insights: The New Connected Retailer
9 a.m. CT / 10 a.m. ET

Learn from leaders at National Retail Federation, Foot Locker, and ABC Fine Wines & Spirits how connected data helps you develop a deeper customer understanding.

REGISTER NOW

Introducing the CX Insider

Subscribe to get these headlines delivered directly (and, it’s monthly, so we won’t even clog your inbox).

Get the inside scoop >>

CLOSE