3 Ways to Scale Customer Engagement as Your Business Grows
David Goltz, Design Thinking practice lead at Oracle, reviews 3 strategies to maintain a strong understanding of your customer as you grow.
4 Shipping Trends That Are Speeding Up the Shopping Experience
Modern shoppers expect their purchases to show up in one or two days -- or less. Here are 4 shipping trends that are speeding up the shopping experience.
4 Ways to Take Customer Satisfaction to the Next Level
When satisfaction is at an all time high, revenue and customer loyalty increases. Here are 4 ways brands take customer satisfaction to the next level.
Dear Salesperson: It’s Not Me, It’s You
Critical tips for any salesperson to step up your efforts. In the words of Estee Lauder, "If you don't sell, it's not the product that's wrong. It's you."
3 Marketing Strategies to Knock Your Customer Base Out of the Park
It's one thing to wow your current customer base with sales and marketing efforts, but brands can also expand their audiences with these 3 strategies.
The Experience of 4th of July, in Stats
Every 4th of July, Americans celebrate our centuries old-independence with some of our favorite traditions. See how our spending breaks down this year.
CX for the Buyer’s Journey: How Companies Can Better Utilize Data
Efficient, effective buyer's journeys not only create better experiences for customers, but can help free up resources at your company. Here's how.