Tuesday, August 11, 2020
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Top 5 Articles of 2020 So Far That You Might’ve Missed

Jodi Warner
July 29, 2020

2 minute read

Now that we’re halfway through 2020, we took a look back on our top 5 articles from SmarterCX.com over the past few months. In case you missed these hot topics that captivated our readers, here’s another look at select tips, insights, and trends into the customer experience, employee engagement, and technology.

Check out 5 of the top headlines from 2020 so far, then subscribe to the newsletter to stay up to date for the remainder of the year.

10 SEO Tips to Implement in 2020

One of the most popular pieces so far this year centered around SEO tips that offered readers ways to stay ahead of the curve. SEO pros from a variety of industries offered their best tips and tricks on how to optimize content for value and search. From embedding YouTube videos on your page to making sure your content has titles and subtitles, this piece offers advice you can start putting into action instantly.

Top Wearable Technology Trends and Health Apps to Look For in 2020

The wearable technology and health app market exploded over the last few years. This article highlights new trends and exciting apps to add to your wearable technology. From managing chronic conditions via wearables to an ECG app that allows you to track (and share) data with your doctor, there’s many new technologies to discover.

5 Ways to Build Brand Loyalty and Love

Loyalty is particularly challenging for brands in the face of increased competition and consumer apathy. Use this article to help rethink the way you’re interacting with consumers and build brand loyalty.

15 Definitions of Customer Experience

CX is undoubtedly very important, but what exactly is it? Over the past few years, the term has become quite popular, but do you really know what it means? This popular article covers 15 different definitions that offer a better picture of what customer experience really is.

4 Tips to Boost Remote Employee Engagement

Research by the Harvard Research Review shows that investing in your team’s well-being does more than retain a talented workforce. Happy employees are also the key factor in acquiring and keeping happy customers. This article outlines 4 tips your team can leverage to boost company morale and increase remote employee engagement right now.

What will make our top headlines for the rest of 2020? Which brands will capture the hearts and dollars of consumers in the next decade and beyond? Follow the journey along with us on SmarterCX.com! Sign up for our monthly newsletter so you never miss a headline.

Jodi Warner
Jodi Warner is little bit Yankee and a little bit y'all. Some of Jodi's favorite things include her goldendoodle, jazz fest in New Orleans, eating in NYC, and watching her favorite sports teams. Jodi is a Senior Content Manager at Oracle with more than 10 years of industry experience.
SmarterCX.com by Oracle is the destination for professionals who are building the next generation of customer experience. Here, you can find breaking news, in-depth analyses, expert insights, and useful tools that will empower you to think and work progressively.
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