Discover how the sales force automation market grew from 2017 through Gartner's recently-released Magic Quadrant for Sales Force Automation report.
What if you don't want to deliver a great CX? What if your goal is to deliver bad customer service? Read below for 42 ways to deliver bad customer service.
Critical tips for any salesperson to step up your efforts. In the words of Estee Lauder, "If you don't sell, it's not the product that's wrong. It's you."
Time is something nobody has enough of. Make your hours work smarter with these four customer experience automation technologies.
Looking for customer experience conference and event info for 2018 and 2019? We've compiled a new CX professional's guide to conferences and virtual events
The opening keynote of Modern CX 2018 started with a light show and ended with an inspiring talk with YouTuber Casey Neistat. Here's everything in between.
There are 250+ sessions planned for Oracle Modern Customer Experience 2018. Here are 5 compelling sales and CPQ sessions featuring hot topics like AI.