2018 Magic Quadrant for Sales Force Automation Released by Gartner
Discover how the sales force automation market grew from 2017 through Gartner's recently-released Magic Quadrant for Sales Force Automation report.
42 Ways to Deliver Bad Customer Service
What if you don't want to deliver a great CX? What if your goal is to deliver bad customer service? Read below for 42 ways to deliver bad customer service.
Dear Salesperson: It’s Not Me, It’s You
Critical tips for any salesperson to step up your efforts. In the words of Estee Lauder, "If you don't sell, it's not the product that's wrong. It's you."
4 CX Automations That Give You Time Back in Your Day
Time is something nobody has enough of. Make your hours work smarter with these four customer experience automation technologies.
Customer Experience Conference and Events Calendar 2018 – 2019
Looking for customer experience conference and event info for 2018 and 2019? We've compiled a new CX professional's guide to conferences and virtual events
ModernCX, Day 1: An Influencer, an Executive and a YouTuber Walk into a Room
The opening keynote of Modern CX 2018 started with a light show and ended with an inspiring talk with YouTuber Casey Neistat. Here's everything in between.
5 Compelling Sales and CPQ Sessions at Oracle Modern Customer Experience 2018
There are 250+ sessions planned for Oracle Modern Customer Experience 2018. Here are 5 compelling sales and CPQ sessions featuring hot topics like AI.
Join Jay Baer, CX business expert and founder of Convince & Convert, and David Troll, VP for Smart Home Services for DISH Network, to learn why your employees will love enhanced customer experience.
Join Jeanne Bliss, President of CustomerBLISS, for a 9-minute webinar to learn how to blend high tech with high touch to deliver experiences your customers want.