

5 Ways to Tell If Your B2B Sales Processes Are Broken
More B2B buyers expect seamless B2C-type interactions, yet many orgs are still stuck in old, manual B2B sales ways. Here are 5 warning signs to look for.
![3 Best Practices and Trends for B2B Sales With Nancy Nardin [VIDEO]](https://smartercx.com/wp-content/uploads/2019/07/nancy-nardin_header-a-270x189_c.jpg)
3 Best Practices and Trends for B2B Sales With Nancy Nardin [VIDEO]
In this video from Oracle ModernCX 2019, Fortune Alexander is joined by Nancy Nardin to discuss B2B sales best practices, tips, and trends.
![3 Ways B2B Companies Can Create a Cohesive Relationship Between Sales and Marketing With Matt Heinz [VIDEO]](https://smartercx.com/wp-content/uploads/2019/07/matt-kelvin_b-270x189_c.jpg)
3 Ways B2B Companies Can Create a Cohesive Relationship Between Sales and Marketing With Matt Heinz [VIDEO]
Kevin Gee and Matt Heinz discuss how B2B companies can connect better with buyers by building a cohesive relationship between sales and marketing.

Customer Experience Conference and Events Calendar 2019 – 2020
Looking for customer experience conference and event info for 2019 and 2020? We've compiled a new CX professional's guide to conferences and virtual events

What is Cross Selling and How Does it Improve CX?
What is cross selling, anyway? Cross selling occurs when an additional service or product is sold to a customer. Here's how it can improve CX.

14 Tips on How to Be Good at Sales
We posed the question: "What are your tips for how to be good at sales?" to seasoned sales professionals across industries, and here's what we learned.

What is CPQ and Will It Improve CX?
You know your organization needs a better quoting and proposal system, but what is CPQ, and is it the right tool for you?