At this year's Modern Customer Experience conference, the SmarterCX team learned how exhibitors are creating smarter customer experiences through robots.
In 2018, digital marketing is the most hired-for marketing role. Sarah Bryowsky shares how both art and science backgrounds thrive in the field.
Carolyne Matseshe-Crawford, Head of Fan Experience at Fanatics, explains how data raises the bar for customer interactions as well as your CX career path.
Earlier this month, the SmarterCX team travelled to Chicago for Oracle's annual Modern Customer Experience event and learned more about Vitamix.
At Modern Customer Experience 2018, I was up to my eyeballs in insights and exciting technology innovations. Here are takeaways from top leaders in CX.
Oracle announced the addition of Infinity data analytics to Oracle Marketing Cloud at ModernCX 2018. See what customer intelligence means for marketers.
During the Modern Customer Experience event earlier this month, we surveyed attending CX leaders. Here's what we found out: