Earlier this month, the SmarterCX team travelled to Chicago for Oracle's annual Modern Customer Experience event and learned more about Vitamix.
At Modern Customer Experience 2018, I was up to my eyeballs in insights and exciting technology innovations. Here are takeaways from top leaders in CX.
Oracle announced the addition of Infinity data analytics to Oracle Marketing Cloud at ModernCX 2018. See what customer intelligence means for marketers.
During the Modern Customer Experience event earlier this month, we surveyed attending CX leaders. Here's what we found out:
At ModernCX, we held a live tweetchat to ask top customer experience influencers and thought leaders how to win customers and increase brand loyalty.
3 brilliant ideas from Paul Archer, founder of Duel, Carolyn Crawford, VP of Fan Experience at Fanatics, and best-selling author Julian Guthrie.
The SmarterCX team explored the floor at Modern Customer Experience, talked with exhibitors about theirinnovative tech and how they're elevating CX.