Career marketer Kathy Baughman shares tips with future CX leaders on how to forge a successful marketing career path, no matter how winding or uncertain.
Time is something nobody has enough of. Make your hours work smarter with these four customer experience automation technologies.
Oracle announced the addition of Infinity data analytics to Oracle Marketing Cloud at ModernCX 2018. See what customer intelligence means for marketers.
Looking for customer experience conference and event info for 2018 and 2019? We've compiled a new CX professional's guide to conferences and virtual events
Website forms are one of the most sensitive parts of a customer's interaction with a business. Here are 3 ways to evaluate your forms and optimize for CX.
3 marketing lessons from top customer experience leaders and brands at Modern Customer Experience.
The opening keynote of Modern CX 2018 started with a light show and ended with an inspiring talk with YouTuber Casey Neistat. Here's everything in between.