Tuesday, June 18, 2019
Voices

Find Your Passion, and Just Say Yes: An Interview with Alyssa Johnson [VIDEO]

SmarterCX Team
June 12, 2019

2 minute read

SmarterCX.com is proud to highlight women in technology who are driving innovation, creating the next generation of customer experience, and inspiring future leaders. We met with Alyssa Johnson, VP of Applications for Keste, who reflects on her career path while offering advice to those interested in a career in technology.

Watch our interview with Alyssa and read the transcript below.

Can you tell us a little bit about your role?

As the leader of the application practice, first of all, I help to set the strategy for that practice. Which includes CX Cloud, ERP Clouds, SCM Cloud, E-Business Suite. And more importantly, I partner with customers to help them envision their digital solutions for complex business problems. Even though we’re in a specific application space, it is so much broader than that. Because even the infrastructure you lay down, at the end of the day, needs to support and promote a great customer experience.

Can you tell us about your career path to technology and how you got to where you are today?

My path into technology started when I was still in junior high, and I created a science fair project with computer programming as the topic. And after that point, I was hooked. I loved math and science. I got my degree in math with a computer science minor, and then started as software engineer. So that really was my first entrance into technology.

My path was a little bit different because I did choose to take a break from the technology field to raise a family, but I knew that analytical thinking still is there, and I started back in the Oracle functional space. I was able to move forward in there until I got to the role I am in today.

Can you tell us about your involvement with Oracle Applications User Group?

My second job is serving on the board of directors of the Oracle Applications Users Group. I got involved in that organization as really a way to give back to users.

What advice do you have for women interested in pursuing a career in technology or a role like yours?

When you’re pursuing any career really, but especially in one in technology, find your passion. And don’t let anything stand in your way.

Another thing I think is really important is to just say yes. You’ll have opportunities that come your way, that you might think, “Okay, well that’s not exactly what I want to do, but it’s an opportunity to move forward.” And that will really get you a long way in your career.

For more insights from successful women in technology, visit https://smartercx.com/womenintech/.

Copyright © 2019 Oracle. All rights reserved.

This transcript may be edited for readability.

SmarterCX Team
The SmarterCX team is comprised of subject matter experts, writers, artists, designers, and CX professionals who are dedicated to building a smarter customer experience.
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