Thursday, February 21, 2019

Experience This! Episode 13: The Keys to An Exceptional Customer Experience

SmarterCX Team
January 03, 2018


Episode 13 of Experience This! – a new customer experience podcast series – is now available. Listen here.

Episode 13 summary: We look at everything that goes into providing an exceptional customer experience, from making a positive impact when your customers contact support to the crucial element of face time with customers for each member of your organization.

Get more episodes of Experience This! at

Learn more about the podcast and its creators at

SmarterCX Team
The SmarterCX team is comprised of subject matter experts, writers, artists, designers, and CX professionals who are dedicated to building a smarter customer experience. by Oracle is the destination for professionals who are building the next generation of customer experience. Here, you can find breaking news, in-depth analyses, expert insights, and useful tools that will empower you to think and work progressively.