Saturday, October 31, 2020
CX Events

CX Virtual Events – Summer Spotlight Calendar

SmarterCX Team
May 19, 2020

2 minute read

Looking for customer experience virtual events information for the rest of the summer? We’ve compiled a CX professional’s guide to virtual events to continue to keep you up-to-date, in-the-know, and ever-smarter this summer.

Bookmark this page and check back as we update event information for the remainder of the summer.

May 2020 CX Virtual Events

CX Customer Webinar Series: Service in a Changing World. Customer service in time of high pressure and change

May 20, 2020


CX Marketing Webinar: Understanding Email Deliverability: Key Factors & Key Performance Indicators

May 20, 2020

1 PM – 2 PM EST

The Journey to Customer-Centric Growth

May 20, 2020

Talks will be available throughout the entire day of May 20 in CEST time zone with replays starting May 21.

CX Marketing Webinar: Cross Channel Personalization for B2B Marketers (Maxymiser/Eloqua)

May 21, 2020

11 AM – 12 PM EST

CX Marketing Webinar: Be Email Fit: Maximizing Eloqua’s Email Design Editor

May 27, 2020

11 AM – 12 PM EST

B2B Online Virtual Event

May 27 – 28, 2020

12 PM – 4:20 PM EST

Toronto Network: Virtual Event – CX Strategies for Challenging Times

May 28, 2020

1 PM – 2:30 PM EST

June 2020 CX Virtual Events

CX Customer Webinar Series: Delivering Exceptional Customer Service when Working from Home – The New Normal. Trends, best practices and advice on working effectively, and leading business from home

June 3, 2020


Women Impact Tech Connect Virtual Conference

June 8 – 12, 2020


Forrester: CX North America Live Virtual Experience

June 16 – 18, 2020

10 AM – 2:30 PM EST

CX Customer Webinar Series: Augmenting the Service Center with Conversational. How to leverage chatbots and other conversational interfaces to drive dialogue and value

June 17, 2020


eTail Virtual Event

June 22 – 23, 2020

12 PM – 4 PM EST

Field Service Digital Summit

June 24 – 26, 2020

12 PM – 4 PM EST

Customer Spotlight Series Moments That Matter: How Motorola Drives CX While Propelling Business Growth

June 25, 2020


Future Pharma Virtual Event

June 30, 2020

12 PM – 3 PM EST

July 2020 CX Virtual Events

CX Customer Webinar Series: Delivering Effective Advice through Personalized and Timely Solutions. How to enhance customer self-service and personalized, automated solutions to timely

July 1, 2020


August 2020 CX Virtual Events

Customer Contact Week

August 26 – 27, 2020

Please note that event details are subject to change.

SmarterCX Team
The SmarterCX team is comprised of subject matter experts, writers, artists, designers, and CX professionals who are dedicated to building a smarter customer experience. by Oracle is the destination for professionals who are building the next generation of customer experience. Here, you can find breaking news, in-depth analyses, expert insights, and useful tools that will empower you to think and work progressively.