Many costs associated with customer service software aren't immediately apparent. These considerations can help you choose the best implementation.
New tech like virtual reality and augmented reality have created new ways for businesses and consumers to change their world. So what's the difference?
This year, consumers are more likely to interact with a chatbot during the holiday shopping season than ever before. Here are 3 examples of bot experiences
See the 4th video in the Smarter Demos series featuring a smarter shopping experience, combining machine learning, augmented reality, and virtual reality.
See the third video in the Smarter Demos series featuring an example of a connected patient experience.
Braden Kelley, Director of Innovation Services at Oracle, examines a microcosm of what data could mean to the evolution of our future.
SmarterCX is proud to present the 2nd video in the Smarter Demos series, a 2-minute look at a retail chatbot that harnesses artificial intellegence.