Comparing the Cost of Customer Service Software – Cloud vs On Premise
Many costs associated with customer service software aren't immediately apparent. These considerations can help you choose the best implementation.
Virtual Reality and Augmented Reality: What’s the Difference?
New tech like virtual reality and augmented reality have created new ways for businesses and consumers to change their world. So what's the difference?
The Merry Chatbot: 3 New Elf-Like Experiences This Holiday Season
This year, consumers are more likely to interact with a chatbot during the holiday shopping season than ever before. Here are 3 examples of bot experiences
Smarter Demos: Augmented Reality and Machine Learning Create a Smarter Shopping Experience
See the 4th video in the Smarter Demos series featuring a smarter shopping experience, combining machine learning, augmented reality, and virtual reality.
Smarter Demos: Creating A Connected Patient Experience
See the third video in the Smarter Demos series featuring an example of a connected patient experience.
What Can Smart Glasses Teach Us About the Future of Data?
Braden Kelley, Director of Innovation Services at Oracle, examines a microcosm of what data could mean to the evolution of our future.
Smarter Demos: An Intelligent Retail Chatbot in Action
SmarterCX is proud to present the 2nd video in the Smarter Demos series, a 2-minute look at a retail chatbot that harnesses artificial intellegence.
Join Jeanne Bliss, President of CustomerBLISS, for a 9-minute webinar to learn how to blend high tech with high touch to deliver experiences your customers want.