SmarterCX is proud to present the first video in the Smarter Demos series, featuring an intelligent chatbot and utilizing Facebook for a restaurant order.
People who ask the question: "Is the cloud safe?" often tend to worry about their data. Learn how to overcome the fears and myths to get the big picture.
Take a look at 4 emerging technologies that have the field service industry buzzing, and their potential impacts on customer experience.
Customer experience may be a popular industry topic today, but these 5 mistakes continue to hamper CX oriented businesses.
A field service technician visit isn't typically something that a customer looks forward to. See what can be done to improve customer experiences.
See the 5 steps to understanding customer needs through mindset data.
Adoption of cloud software allows teams to work together, perform tasks in a more efficient manner, and focus on bettering the overall customer experience.