Smarter Demos: A 2 Minute Look at a Restaurant Chatbot and How It Works
SmarterCX is proud to present the first video in the Smarter Demos series, featuring an intelligent chatbot and utilizing Facebook for a restaurant order.
Is the Cloud Safe?
People who ask the question: "Is the cloud safe?" often tend to worry about their data. Learn how to overcome the fears and myths to get the big picture.
4 Emerging Technologies That Are Disrupting the Field Service Industry
Take a look at 4 emerging technologies that have the field service industry buzzing, and their potential impacts on customer experience.
5 Reasons You’re Falling Behind in Customer Experience
Customer experience may be a popular industry topic today, but these 5 mistakes continue to hamper CX oriented businesses.
How Long Will Your Customer Wait for a Field Service Technician?
A field service technician visit isn't typically something that a customer looks forward to. See what can be done to improve customer experiences.
5 Steps to Understanding Customer Needs Through Mindset Data
See the 5 steps to understanding customer needs through mindset data.
3 Ways Cloud Technology Improves Customer Experience
Adoption of cloud software allows teams to work together, perform tasks in a more efficient manner, and focus on bettering the overall customer experience.
Join Jay Baer, CX business expert and founder of Convince & Convert, and David Troll, VP for Smart Home Services for DISH Network, to learn why your employees will love enhanced customer experience.
Join Jeanne Bliss, President of CustomerBLISS, for a 9-minute webinar to learn how to blend high tech with high touch to deliver experiences your customers want.