While new retail innovations and tech trends dominated NRF 2020, another theme strongly emerged: a renewed focus on the employee experience.
NRF 2020 Vision: Retail's Big Show kicked off on Sunday, January 12 to record-breaking numbers. Here are 3 trends and talking points that dominated day 1.
Here are some of the top tech, marketing, and customer experience awards to consider applying to in 2019 - 2020.
Discover 5 fantastic tips to stay in the know about upcoming events, including a look at voice assistants and downloadable event-focused apps.
Nominee submissions for the 2020 Markies Awards is now open from Oct 21 - Jan 24. Don't be shy and submit yourself or nominate someone else today!
CXFS 2019 brought together industry leaders to discuss the latest trends in financial services customer service. Here are the key takeaways for brands.
From real-world case studies to the latest innovations, here are 5 fascinating sessions focused on Siebel CRM at Oracle OpenWorld 2019.