NRF 2020: 3 Emerging Trends in Retail Customer Experience
NRF 2020 Vision: Retail's Big Show kicked off on Sunday, January 12 to record-breaking numbers. Here are 3 trends and talking points that dominated day 1.
How Kenya Revenue Authority Changed Local and International Perceptions with Cloud CX
Discover how Kenya's Revenue Authority adopted an omnichannel, cloud-based CRM platform and how it changed local and international perceptions about CX.
3 New Year’s Resolutions Made Easier with Tech and Apps
Here's a peek at how top New Year's resolutions of 2020 including finance, weight loss, and physical and mental health, can be assisted with tech and apps.
3 Human Reactions to Your 2020 Customer Experience
As we enter the new decade, every corner of customer experience is awash in technology. See 3 cartoons that show possible reactions to your CX in 2020.
Under-the-Radar IoT Predictions for Technologists, Builders, and Creators in 2020
The opportunity for aspiring creators of IoT products has never been bigger. Keep these IoT predictions in mind when building new tech in 2020.
Keep on Rolling: The Humble Shopping Cart’s Marketplace Journey
For nearly 70 years as an American retail institution, the shopping cart has endured skepticism, legal woes, and a dramatically evolving retail landscape.
Top Wearable Technology Trends and Health Apps to Look for in 2020
The health app and wearable technology market has exploded in the last few years. Here are a few trends to keep an eye on in 2020.
