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Customer Experience
Experience TV Episode 5: The Problem with CRM for Digital Sellers Featuring Denis Pombriant of Beagle Research
Customer Experience

Experience TV Episode 5: The Problem with CRM for Digital Sellers Featuring Denis Pombriant of Beagle Research

January 11, 2021
3 Things Aon Can Teach CX Leaders About Boosting Their Sales IQ
Customer Experience

3 Things Aon Can Teach CX Leaders About Boosting Their Sales IQ

January 06, 2021
6 Ways to Boost CX in 2021
Customer Experience

6 Ways to Boost CX in 2021

December 29, 2020
3 Omnichannel Trends to Look Out For in 2021
714  0

3 Omnichannel Trends to Look Out For in 2021

Discover three of the most important omnichannel trends coming in 2021 and beyond.

December 28, 2020
Omnichannel  
3 Notable Ways to Build a Customer-First Business
770  0

3 Notable Ways to Build a Customer-First Business

Discover CX highlights from Episodes 3, 4, and 5 of the Often Imitated podcast on building a customer-first business from three distinguished CX leaders.

December 23, 2020
Experts  
The Top 5 CX Podcasts You Need To Subscribe To
1437  0

The Top 5 CX Podcasts You Need To Subscribe To

Which CX podcasts offer you the best mix of interviews, industry wisdom, and trending topics? We round up 5 of our favorites here.

December 18, 2020
Experts  
Experience TV Episode 4: CX in Our Cities Featuring City of LA and Timetrade
1242  0

Experience TV Episode 4: CX in Our Cities Featuring City of LA and Timetrade

Discover CX highlights from episode 4 of Experience TV, a show about the economic revolution we're living through: The Experience Economy.

December 17, 2020
Experts  
Holiday Shopping 2020: Here’s What to Expect from Gen Z to the Silent Generation
632  0

Holiday Shopping 2020: Here’s What to Expect from Gen Z to the Silent Generation

In a year with so much uncertainty, it's easy to assume that holiday shopping will look different. Here's a glimpse at how different ages plan to shop.

December 16, 2020
Consumer Behaviors  
Markies Monday: 5 Software Innovators Helping Companies Achieve Great CX
527  0

Markies Monday: 5 Software Innovators Helping Companies Achieve Great CX

See how the 5 finalists of the 2020 Markie Visionary CX ISV Partner of the Year Award delivered innovative solutions to transform the customer experience.

December 14, 2020
CX Events  
Marketing in Uncertain Times: 5 More On the Fly CX Tips
715  0

Marketing in Uncertain Times: 5 More On the Fly CX Tips

Take a look at five more customer experience tips during a time of uncertainty from the marketing pros from the Oracle CX Marketing "On the Fly" series.

December 11, 2020
Experts  

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The Future of CX

Watch on-demand as Oracle’s Chairman and CTO, Larry Ellison, takes center stage for a first-ever fireside chat exploring the next generation of CX.

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*ATTN* customer service pros!

Join us September 17th

Learn how to make your service strategy work smarter–straight from the experts. Save your seat for this free, 95-minute virtual event.

Alert: New report available

Learn about how Sales Force Automation vendors have been evaluated

Download the 2020 Gartner Magic Quadrant for Sales Force Automation to see why Oracle’s named a leader 4 years in a row.

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SmarterCX Rundown

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A look at today’s top email vendors

Download The Forrester Wave™: Email Marketing Service Providers, Q2 2020 for an evaluation of 13 email marketing platforms.

Read the report >>

What you need to know about today’s top marketing hubs

Download the Gartner Magic Quadrant for Multichannel Marketing Hubs 2020 report for an evaluation of 19 leading vendors.

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