

3 Omnichannel Trends to Look Out For in 2021
Discover three of the most important omnichannel trends coming in 2021 and beyond.

3 Notable Ways to Build a Customer-First Business
Discover CX highlights from Episodes 3, 4, and 5 of the Often Imitated podcast on building a customer-first business from three distinguished CX leaders.

The Top 5 CX Podcasts You Need To Subscribe To
Which CX podcasts offer you the best mix of interviews, industry wisdom, and trending topics? We round up 5 of our favorites here.

Experience TV Episode 4: CX in Our Cities Featuring City of LA and Timetrade
Discover CX highlights from episode 4 of Experience TV, a show about the economic revolution we're living through: The Experience Economy.

Holiday Shopping 2020: Here’s What to Expect from Gen Z to the Silent Generation
In a year with so much uncertainty, it's easy to assume that holiday shopping will look different. Here's a glimpse at how different ages plan to shop.

Markies Monday: 5 Software Innovators Helping Companies Achieve Great CX
See how the 5 finalists of the 2020 Markie Visionary CX ISV Partner of the Year Award delivered innovative solutions to transform the customer experience.

Marketing in Uncertain Times: 5 More On the Fly CX Tips
Take a look at five more customer experience tips during a time of uncertainty from the marketing pros from the Oracle CX Marketing "On the Fly" series.