714  0

3 Omnichannel Trends to Look Out For in 2021

Discover three of the most important omnichannel trends coming in 2021 and beyond.

December 28, 2020

Omnichannel  

770  0

3 Notable Ways to Build a Customer-First Business

Discover CX highlights from Episodes 3, 4, and 5 of the Often Imitated podcast on building a customer-first business from three distinguished CX leaders.

December 23, 2020

Experts  

1437  0

The Top 5 CX Podcasts You Need To Subscribe To

Which CX podcasts offer you the best mix of interviews, industry wisdom, and trending topics? We round up 5 of our favorites here.

December 18, 2020

Experts  

1242  0

Experience TV Episode 4: CX in Our Cities Featuring City of LA and Timetrade

Discover CX highlights from episode 4 of Experience TV, a show about the economic revolution we're living through: The Experience Economy.

December 17, 2020

Experts  

632  0

Holiday Shopping 2020: Here’s What to Expect from Gen Z to the Silent Generation

In a year with so much uncertainty, it's easy to assume that holiday shopping will look different. Here's a glimpse at how different ages plan to shop.

December 16, 2020

Consumer Behaviors  

527  0

Markies Monday: 5 Software Innovators Helping Companies Achieve Great CX

See how the 5 finalists of the 2020 Markie Visionary CX ISV Partner of the Year Award delivered innovative solutions to transform the customer experience.

December 14, 2020

CX Events  

715  0

Marketing in Uncertain Times: 5 More On the Fly CX Tips

Take a look at five more customer experience tips during a time of uncertainty from the marketing pros from the Oracle CX Marketing "On the Fly" series.

December 11, 2020

Experts