ROI on IOT: What Is This Tech Giving Back to Customer Experience?
IoT offers a look behind the curtain at real-world product performance and customer behavior. See how 500 CX leaders are using IoT to improve CX processes.
Mark Hurd on the Modern Connected Customer Experience
One thing that's true about customer experience is that it's ever-changing. Learn what Oracle CEO Mark Hurd says about the modern, connected experience.
What Is Augmented Reality, and How Is It Applied in the World Around Us?
As uses for AR expand in the world around us, the days of asking ourselves, "What is augmented reality?" may be in the past. Here are 5 practical examples.
5 Ways Family Apps & Tech Improve Connectedness
Looking to connect with your family? Here are 5 family apps and tech that aim to help strengthen bonds and keep memories safe for years to come.
Robots in Unexpected Places – Where Will We See Them Next?
As more funding is poured into robotics research, we're seeing robots pop up in unexpected places like restaurants, farms, and even sports. What's next?
Product Recommendations: Research Shows How Each Generation Shops and Who They Trust
88% of customers trust product recommendations made by people they know, says the One Size Doesn't Fit All research study. Learn how each generation feels.
Augmented Reality Study Shows Big Business Impact in Customer Experience
Augmented reality is poised to make a big business splash in customer experience. New research reveals how CX experts are using AR and other emerging tech.
Join Jeanne Bliss, President of CustomerBLISS, for a 9-minute webinar to learn how to blend high tech with high touch to deliver experiences your customers want.