Tuesday, August 03, 2021
CX Events

Customer Experience Virtual Events 2021 – Winter and Spring Spotlight Calendar

SmarterCX Team
January 28, 2021

3 minute read

Looking for customer experience virtual events information for 2021? We’ve compiled a CX professional’s guide to virtual events to continue to keep you up-to-date, in-the-know, and ever-smarter this year.

Bookmark this page and check back as we update event information throughout the winter and spring months ahead.

January 2021 CX Virtual Events

National Retail Federation (NRF) Virtual Retail’s Big Show

January 12 – 14, 19, and 21 – 22, 2021

#NRF2021

ADWEEK Outlook 2021 The Year Ahead in Marketing and Media

Live Virtual Summit

January 26 – 28, 2021

Customer Relationship Management Conference (CRMC): Reconnecting the World of Retail

January 27 – 28, 2021

12 PM – 4 PM EST

Mobile Next Virtual Event

January 27 – 28, 2021

12:45 PM – 4:45 PM EST

Smart Commerce 2021

January 28, 2021

9 AM EET

February 2021 CX Virtual Events

Customer Contact Virtual: A Frost & Sullivan Executive Mind Exchange

February 2 – 4, 2021

12 PM EST

Oracle CX Virtual Summit: Get Inside the Minds of Marketing Leaders- Europe, Middle East, and Africa

February 9, 2021

10 AM CET

Oracle Live: Quarterly Update on Innovations for Advertising and CX

February 10, 2021

9 AM PT

Oracle CX Virtual Summit: The Future of Digital Experiences in Communications-Global

February 11, 2021

9 AM EST

Design and Innovation: CXO Virtual Exchange

February 17 – 18, 2021

Field Service Connect: The Invite-Only Virtual Event for Leaders in Customer Success, Service & Support

February 17 – 18, 2021

12:55 PM EST

eTail: The Virtual Summit & Expo for eCommerce & Omnichannel Innovators

February 23 – 25, 2021

11 AM EST

#eTail

AA-ISP The Global Inside Sales Association: Virtual Leadership Retreat

February 24 – 25, 2021

B2B Online Virtual Event: Growing and Innovating B2B Digital Business

February 24 – 25, 2021

12 PM EST

Sales 3.0 Conference: A Virtual Event for Sales Leaders

February 24 – 25, 2021

March 2021 CX Virtual Events

Groceryshop Spring Meetup

March 9 – 11, 2021

12:30 PM – 3:15 PM EST

Advertising Week LATAM

March 11, 2021

9 AM – 6 PM CST

MarTech: Free, Expert-Led Training for Senior Marketers

March 16 – 17, 2021

Quest Oracle Community: INSYNC 21

March 30 – April 1, 2021

April 2021 CX Virtual Events

Quest Oracle Community: JD Edwards INFOCUS Envision

April 12 – 15, 2021

Design and Innovation: Design Thinking Virtual Experience

April 13 – 14, 2021

11 AM EST

Oracle CX Virtual Summit: Manufacturing Insights: Enterprise Digital Transformation—Global

April 15, 2021

10 AM EST

Oracle CX Virtual Summit: Industry Insights: The New Connected Retailer—Global

April 20, 2021

10 AM EST

Collision

April 20 – 22, 2021

ICMI Contact Center Expo: A Digital Experience

April 20 – 21, 2021

Gartner Digital Workplace Summit

April 26 – 27, 2021

Field Service: The Virtual Summit For Leaders in Customer Success, Service, & Support

April 27 – 29, 2021

Virtual Global Retailing Ideas Summit

April 28 – 30, 2021

Interop Digital: Cybersecurity’s Changing Role in IT

April 29, 2021

May 2021 CX Virtual Events

Forrester B2B Summit North America Live Virtual Experience

May 3 – 6, 2021

Shoptalk Meetup for Women

May 11 – 13, 2021

12:30 PM – 3:15 PM EST

Customer Contact Virtual: A Frost & Sullivan Executive Mind Exchange

May 18 – 20, 2021

8:30 AM EST

Design and Innovation: CXO Virtual Exchange

May 19 – 20, 2021

Feeling nostalgic for last year’s events calendar? You can find the 2019 – 2020 calendar here.

Please note that event details are subject to change.

SmarterCX Team
The SmarterCX team is comprised of subject matter experts, writers, artists, designers, and CX professionals who are dedicated to building a smarter customer experience.
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