Tuesday, February 20, 2018
CX Events

Customer Experience Events Calendar 2017 – 2018

SmarterCX Team
September 27, 2017

Wondering where the customer experience events and conferences are in 2017 and 2018? We’ve compiled a CX professional’s guide to industry conferences and virtual events keep you up-to-date, in-the-know, and ever-smarter.

September 2017 CX Events and Conferences

Inside Sales 2017

September 7, 2017

Four Points by Sheraton Norwood Conference Center; Boston, MA

Forrester’s CXDC 2017

September 13 – 14, 2017

The Mayflower Hotel; Washington, DC

Sales 3.0 Conference

September 18 – 19, 2017

Planet Hollywood Resort & Casino; Las Vegas, NV

#s30c

PharmaForce

September 18 – 20, 2017

Hilton Austin; Austin, TX

IMCI Contact Center Demo

September 25 – 27, 2017

Mandalay Bay North Convention Center; Las Vegas, NV

#CCDemo

Advertising Week (Ad Week) New York

September 25 – 29, 2017

New York, NY

#AWNewYork

October 2017 CX Events and Conferences

CX Central at Oracle OpenWorld

October 1 – 5, 2017

Moscone Center; San Francisco, CA

#OOW17

Learn more in “Everything You Need to Know About the CX Showcase at Oracle OpenWorld

CX Talks 2017

October 2, 2017

Atlanta Marriott Buckhead Hotel & Conference Center

MarTech – The Marketing Technology Conference

October 2 – 4, 2017

Hynes Convention Center; Boston, MA

#MarTech

UNITE 2017

October 4 – 5, 2017

B Resort & Spa, Lake Buena Vista; Orlando, FL

Forrester’s B2B Marketing 2017

October 5 – 6, 2017

Austin, TX

Inc. 5000 Conference & Gala

October 10 – 12, 2017

JW Marriott Desert Springs Resort; Palm Desert, CA

#Inc5000

Customer Contact West: A Frost & Sullivan Executive MindXchange

October 15 – 18, 2017

Hyatt Regency Huntington Beach Resort and Spa; Huntington Beach, CA

Virtual Webcast: Digital-Age Manufacturing with the Cloud Featuring Grace Bio-Labs, Trinamix, Oracle

October 17, 2017 at 2:00pm ET

Sales Management Association’s Sales Force Productivity Conference

October 16 – 18, 2017

Ritz-Carlton Buckhead; Atlanta, GA;

WBR Luxury Interactive

October 16 – 18, 2017

Convene Conference Center, Old Slip; New York, NY

CEB Sales and Marketing Summit

October 17 – 19, 2017

The Cosmopolitan of Las Vegas; Las Vegas, NV

#CEBSummit

Forrester’s CXF 2017

October 19 – 20, 2017

San Francisco Marriott Marquis; San Francisco, CA

Technology Services World Las Vegas 2017

October 23 – 25, 2017

ARIA Resort & Casino; Las Vegas, NV

#TSW17

SiriusDecisions 2017 Technology Exchange (SDTechX)

October 30 – November 1, 2017

JW Marriott Austin, Austin, TX

SDTechX

November 2017 CX Events and Conferences

Chief Customer Officer Exchange

November 12 – 14, 2017

Miami, FL

Field Service Connect

November 13 – 15, 2017

Hyatt Regency Lost Pines Resort and Spa; Cedar Creek, TX

ICMI Contact Center Symposium

November 12 – 16, 2017

Hyatt Regency Grand Cypress; Orlando, FL

The Customer Service Summit

November 16 – 17, 2017

Marriott Brooklyn Bridge; New York, NY

Virtual Webcast On-Demand: What Your Customers REALLY Want Out of Your CX and How to Deliver It Now

November 28, 2017 at 1:00pm ET

December 2017 CX Events and Conferences

Gartner Application Strategies & Solutions Summit 2017

December 4 – 6, 2017

Caesars Palace; Las Vegas, NV

Argyle Customer Care Leaders

December 14, 2017

San Francisco Marriott Union Square; San Francisco, CA

#ArgyleCX

Virtual Webcast: Be an Innovation Hero in 2018 and Beyond with Oracle Commerce Cloud

December 14, 2017 at 12:00pm ET

January 2018 CX Events and Conferences

National Retail Federation (NRF) 2018 Retail’s Big Show

January 14 – 16, 2018

Jacob K. Javits Convention Center; New York, NY

#NRF2018

View 3 Days of NRF 2018 Takeaways

2018 Virtual Summit by Pipeline Pros

Featuring SmarterCX.com

January 23 – 25, 2018

#thevirtualsummit

February 2018 CX Events and Conferences

SaaStr Annual 2018

February 6 – 8, 2018

San Francisco, CA

Oracle CloudWorld – New York City

February 12, 2018

New York, NY

#CloudWorld

Oracle Modern Finance Experience

February 13 – 15, 2018

New York, NY

#OracleMFE

eTail West 2018

February 26 – March 1, 2018

JW Marriott Palm Springs; Palm Springs, CA

#etailwest

March 2018 CX Events and Conferences

South by Southwest (SXSW)

March 9 – 18, 2018

Austin Convention Center; Austin, TX

#SXSW

Shopper Marketing Summit

March 12 – 14, 2018

Renaissance Schaumburg Hotel; Chicago, IL

Domopalooza

March 13 – 16, 2018

Salt Lake City, UT

#DP18

Sandler Summit

March 14 – 16, 2018

Rosen Centre; Orlando, FL

#SandlerSummit

Shoptalk

March 18 – 21, 2018

Venetian; Las Vegas, NV

#shoptalk

American Manufacturing Summit 2018

March 27 – 28, 2018

The Westin Lombard Yorktown Center; Chicago, IL

Next Generation Customer Experience (NGCX)

March 27 – 29, 2017

JW Marriott Phoenix Desert Ridge Resort & Spa; Phoenix, AZ

#NGCX

Hack a Smarter Customer Experience” Hackathon Event Presented by Oracle

March 28 – 29, 2018

Oracle Conference Center; Redwood Shores, CA

#SmarterCX

April 2018 CX Events and Conferences

Customer Contact East: A Frost & Sullivan Executive MindXchange

April 8 – 11, 2018

JW Marriott Marco Island Resort, Golf Club & Spa; Marco Island, FL

Oracle Modern Customer Experience

April 10 – 12, 2018

McCormick Center; Chicago, IL

#ModernCX

Oracle Industry Connect

April 10 – 11, 2018

The New York Hilton Midtown; New York, NY

Field Service USA

April 16 – 18, 2018

JW Marriott Palm Desert Resort & Spa; Palm Desert, CA

Oracle Modern Business Experience – London

April 18, 2018

London

#OracleMBX

Oracle Modern Business Experience – Amsterdam

April 19, 2018

Amsterdam

#OracleMBX

Global Retailing Conference

April 19 – 20, 2018

#Global18

MarTech – The Marketing Technology Conference

April 23 – 26, 2018

San Jose Convention Center; San Jose, CA

#MarTech

Collision

April 30 – May 3, 2018

Ernest N. Morial Convention Center; New Orleans, LA

#CollisionConf

Interop ITX

April 30 – May 4, 2018

The Mirage; Las Vegas, NV

#InteropITX

May 2018 CX Events and Conferences

Oracle CloudWorld – Sydney

May 1, 2018

Sydney, Australia

#CloudWorld

Loyalty Expo

May 2 – 4, 2018

Carbie Royal; Orlando, FL

B2B Online

May 7 – 9, 2018

Chicago Marriott Downtown; Chicago, IL

CXPA Insight Exchange

May 7 – 10, 2018

New Orleans Marriott Downtown; New Orleans, LA

Industry Week Manufacturing & Technology Conference & Expo

May 8 – 10, 2018

Raleigh, NC

Grow Your Company Conference (GrowCo)

May 8 – 10, 2018

Sheraton New Orleans; New Orleans, LA

#GrowCo17

SiriusDecisions 2018 Summit

May 8 – 11, 2018

Mandalay Bay Resort and Casino; Las Vegas, NV

#SDSummit

Gartner IT Operations Strategies & Solutions Summit

May 15 – 17, 2018

Hilton Orlando; Orlando, FL

ICMI Expo

May 21 – 24, 2018

Walt Disney World Resort; Orlando, FL

eCommerce Innovation Summit

May 24 – 25, 2018

San Francisco, CA

#ecomSF

June 2018 CX Events and Conferences

Internet Retailer Conference + Exhibition (IRCE) 2018

June 5 – 8, 2018

McCormick Place West; Chicago, IL

#IRCE18

Customer Relationship Management Conference (CRMC) 2018

June 6 – 8, 2018

Chicago, IL

Please note that event details are subject to change.

 

SmarterCX Team
The SmarterCX team is comprised of subject matter experts, writers, artists, designers, and CX professionals who are dedicated to building a smarter customer experience.
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