Thursday, February 21, 2019

Creating the Ultimate Service Culture: Episode 14 of Experience This!

SmarterCX Team
January 12, 2018


Episode 14 of Experience This! – a new customer experience podcast series – is now available. Listen here.

Episode 14 summary: Hear why a great service culture starts with corporate culture, how brands are pushing new frontiers in experiential marketing, and what gas rewards can teach us about the importance of a frictionless customer experience.

Get more episodes of Experience This! at

Learn more about the podcast and its creators at

SmarterCX Team
The SmarterCX team is comprised of subject matter experts, writers, artists, designers, and CX professionals who are dedicated to building a smarter customer experience. by Oracle is the destination for professionals who are building the next generation of customer experience. Here, you can find breaking news, in-depth analyses, expert insights, and useful tools that will empower you to think and work progressively.