Monday, August 20, 2018
Voices

Creating Positive Word of Mouth: Episode 17 of Experience This!

SmarterCX Team
February 01, 2018

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Episode 17 of Experience This! – a customer experience podcast series – is now available. Listen here.

Episode 17 summary: Why customer experience is an accumulating asset, how going above and beyond translates into word-of-mouth marketing, and why employee empowerment is key.

Get more episodes of Experience This! at smartercx.com/experience-this.

Learn more about the podcast and its creators at experiencethisshow.com.

SmarterCX Team
The SmarterCX team is comprised of subject matter experts, writers, artists, designers, and CX professionals who are dedicated to building a smarter customer experience.
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