Thursday, February 21, 2019

How to Create a Memorable Customer Experience: Episode 18 of Experience This!

SmarterCX Team
February 08, 2018


Episode 18 of Experience This! – a customer experience podcast series – is now available. Listen here.

Episode 18 summary: A look at how Disney is using CX analytics, what an incredible dinner can teach you about making a memorable customer experience, and what an 80s classic has to do with building your brand.

Get more episodes of Experience This! at

Learn more about the podcast and its creators at

SmarterCX Team
The SmarterCX team is comprised of subject matter experts, writers, artists, designers, and CX professionals who are dedicated to building a smarter customer experience. by Oracle is the destination for professionals who are building the next generation of customer experience. Here, you can find breaking news, in-depth analyses, expert insights, and useful tools that will empower you to think and work progressively.