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How to Create Customer Delight: Episode 16 of Experience This!

SmarterCX Team
January 26, 2018

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Episode 16 of Experience This! – a new customer experience podcast series – is now available. Listen here.

Episode 16 summary: Why exceptional customer service doesn’t happen by accident, how to surprise and create customer delight, and the lessons we can learn from going to the big game.

Get more episodes of Experience This! at smartercx.com/experience-this.

Learn more about the podcast and its creators at experiencethisshow.com.

SmarterCX Team
The SmarterCX team is comprised of subject matter experts, writers, artists, designers, and CX professionals who are dedicated to building a smarter customer experience.
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