Dr Liraz Margalit, Ph.D., head of digital behavioral research, Clicktale explains how to identify angry, frustrated, and disappointed shoppers.
So Young Park, Director of Customer & Product Strategy for Oracle Commerce, provides ways to finally master the 5 commerce business basics.
Modern shoppers expect their purchases to show up in one or two days -- or less. Here are 4 shipping trends that are speeding up the shopping experience.
PipelinePros, the Oracle Commerce User Group, is packing up its North America Insight conference and taking it to Europe on September 17th & 18th.
At this year's Modern Customer Experience conference, the SmarterCX team learned how exhibitors are creating smarter customer experiences through robots.
Top takeaways from commerce leaders at the Insight 2018 conference hosted by PipelinePros, the Oracle ATG, Endeca, and Commerce Cloud user group.
Today's customers are driven by a range of different emotions, influenced by everything from hunger, to boredom, to stress shopping. See the stats.