
4 Common Barriers to Great Omnichannel Customer Experience
Analysts from Forrester, IDC, Opus Research, Ovum, and Nucleus Research weigh in on the top challenges to delivering omnichannel customer experience.
Analysts from Forrester, IDC, Opus Research, Ovum, and Nucleus Research weigh in on the top challenges to delivering omnichannel customer experience.
The benefit of cloud vs on-premise solutions continues to grow, with a recent study finding that the ROI of cloud deployments vs on-premise has increased.
Just as Copernicus realized the Earth revolves around the Sun, here are 6 recommendations for putting the customer at the center of digital transformation.
Analysts from Forrester, IDC, Opus Research, Ovum, and Nucleus Research weigh in on characteristics to look for in CX technology vendors.
Watch on-demand as Oracle’s Chairman and CTO, Larry Ellison, takes center stage for a first-ever fireside chat exploring the next generation of CX.
Learn how to make your service strategy work smarter–straight from the experts. Save your seat for this free, 95-minute virtual event.
Download the 2020 Gartner Magic Quadrant for Sales Force Automation to see why Oracle’s named a leader 4 years in a row.
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Download The Forrester Wave™: Email Marketing Service Providers, Q2 2020 for an evaluation of 13 email marketing platforms.
Download the Gartner Magic Quadrant for Multichannel Marketing Hubs 2020 report for an evaluation of 19 leading vendors.