In this piece, we take a look back at 5 of the top customer experience trends of 2018 and explore what we learned as we head into the New Year.
2018 was an important year for AI innovations. Here's a look back at four of the top trends.
Marketers had some amazing ideas in 2018. Here's a closer look at the top marketing quotes that inspired us in 2018.
Consumers spend all year engaging in retail therapy to ward off the stress of every day life. Here's how to indulge in retail therapy this holiday season.
Running from store to store in hopes of finding the perfect gifts for your loved ones? Learn what online trends are changing holiday shopping in 2018.
As online shopping increases, shipping is a critical part of the customer experience. Here's how four holiday shipping trends are helping brands deliver.
New CX technologies are increasing productivity, improving communication, and streamlining delivery. Here's are the top 3 field service trends.
Take a look at the 3 major CPQ software trends we expect to see for the upcoming year and which 2 CPQ features will be most used in 2019.
Virtual reality apps are impacting every aspect of the retail customer experience. Here are the top trends for the holiday shopping season 2018.
With the help of eCommerce industry experts, Oracle Commerce Cloud has developed a list of holiday predictions accompanied by top tips to engage shoppers.