
What Makes a Modern Seller?
Curious how an evolution to digital selling is transforming sales professionals? Here's what we know about the modern seller and their approach to work.
Curious how an evolution to digital selling is transforming sales professionals? Here's what we know about the modern seller and their approach to work.
In today's retail environment, customers expect nothing less than a seamless experience. See 10 commerce statistics to help guide your CX strategies.
Recent emerging technology stats are providing insight into the adoption rates and effectiveness of solutions like AI and chatbots. Here are 10 of them.
As customer experience technology and best practices evolve, asking these 3 questions continually will help companies stay on top of CX trends.
Customer experience is on the minds of many, and the practice is constantly evolving. These three strategic moves can improve your company's CX foundation.
New research reveals retail marketers' biggest barriers to ecommerce success. We examine 4 key concerns that top the list for traditional and DTC brands.
The customer service journey isn't universal, says the "One Size Doesn't Fit All" research study. Here are 3 consumer must-haves that brands need to know.
Research shows how brands are investing in emerging technology for better customer experiences, and how it's changing the way they do business.
Influencer marketing is expected to be a 6.5 million dollar industry in 2019. But, do consumers even think influencers are influential? See the research.
Utilities struggle with a dual mission: delivering reliable customer experience today and planning for future innovation. Here are the key trends.
Watch on-demand as Oracle’s Chairman and CTO, Larry Ellison, takes center stage for a first-ever fireside chat exploring the next generation of CX.
Learn how to make your service strategy work smarter–straight from the experts. Save your seat for this free, 95-minute virtual event.
Download the 2020 Gartner Magic Quadrant for Sales Force Automation to see why Oracle’s named a leader 4 years in a row.
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Download The Forrester Wave™: Email Marketing Service Providers, Q2 2020 for an evaluation of 13 email marketing platforms.
Download the Gartner Magic Quadrant for Multichannel Marketing Hubs 2020 report for an evaluation of 19 leading vendors.