Even Marketers Dislike These 3 Holiday Marketing Tactics
Convince and Convert and Oracle Marketing Cloud asked 400+ marketers to critique their own biggest holiday marketing tactics and pet peeves. See the top 3.
2018 Magic Quadrant for Sales Force Automation Released by Gartner
Discover how the sales force automation market grew from 2017 through Gartner's recently-released Magic Quadrant for Sales Force Automation report.
Machine Learning a Key Element in Top Customer Engagement Platforms, According to Ovum Report
Ovum, an independent analyst and consultancy firm, releases report stating machine learning is a key element in top customer engagement platforms.
2018 Magic Quadrant for Digital Commerce Released by Gartner
The 2018 Gartner Magic Quadrant for Digital Commerce recognizes digital commerce technology leaders and outlines assuptions on the future of the industry.
Millennials vs. Gen-X vs. Baby Boomers: The Next Generation of B2B Purchasing
Traditional B2B selling needs to meet the changing buying expectations of Millennials, Gen-X, and Baby Boomers. Learn how their expectations compare.
3 Ways Your Retail Shoppers Have Changed
It's no secret that today's retail shopper dictates modern CX. Preview the ebook: 3 Ways Your Shoppers Have Changed, and How to Keep Up in a Digital Age.
SmarterCX.com Presents a Smarter Holiday Season
SmarterCX presents a new holiday destination page for 2017 holiday season trends, news, and insights in customer experience - bundled in a fun package.
Forrester Names Sole Leader in “The Forrester Wave™: Digital Experience Platforms, Q3 2017”
Forrester names Oracle as the sole leader in "The Forrester Wave™: Digital Experience Platforms, Q3 2017".
Gartner Names Digital Commerce Leaders in 2017 Magic Quadrant
The 2017 Gartner Magic Quadrant recognizes digital commerce technology leaders, with Oracle positioned furthest for completeness of vision.
Join Jay Baer, CX business expert and founder of Convince & Convert, and David Troll, VP for Smart Home Services for DISH Network, to learn why your employees will love enhanced customer experience.
Join Jeanne Bliss, President of CustomerBLISS, for a 9-minute webinar to learn how to blend high tech with high touch to deliver experiences your customers want.