The 2019 Gartner Magic Quadrant for Field Service Management recognizes technology leaders and outlines assumptions on the future of the industry.
Convince and Convert and Oracle Marketing Cloud asked 400+ marketers to critique their own biggest holiday marketing tactics and pet peeves. See the top 3.
Discover how the sales force automation market grew from 2017 through Gartner's recently-released Magic Quadrant for Sales Force Automation report.
Ovum, an independent analyst and consultancy firm, releases report stating machine learning is a key element in top customer engagement platforms.
The 2018 Gartner Magic Quadrant for Digital Commerce recognizes digital commerce technology leaders and outlines assuptions on the future of the industry.
Traditional B2B selling needs to meet the changing buying expectations of Millennials, Gen-X, and Baby Boomers. Learn how their expectations compare.
It's no secret that today's retail shopper dictates modern CX. Preview the ebook: 3 Ways Your Shoppers Have Changed, and How to Keep Up in a Digital Age.
SmarterCX presents a new holiday destination page for 2017 holiday season trends, news, and insights in customer experience - bundled in a fun package.
Forrester names Oracle as the sole leader in "The Forrester Wave™: Digital Experience Platforms, Q3 2017".
The 2017 Gartner Magic Quadrant recognizes digital commerce technology leaders, with Oracle positioned furthest for completeness of vision.