How Kenya Revenue Authority Changed Local and International Perceptions with Cloud CX
Discover how Kenya's Revenue Authority adopted an omnichannel, cloud-based CRM platform and how it changed local and international perceptions about CX.
The E in Ecommerce? In 2020, It Stands for Everywhere
Today, ecommerce is less about ubiquitous online access and more about the experience, especially for savvy, always-connected consumers.
Mobile Is Still a Retail Innovation Afterthought: Here’s How Your Company Can Pounce
Discover why mobile is still a retail innovation afterthought and how proactive companies are taking advantage and gaining a competitive edge.
3 Big Omnichannel Trends to Expect in 2020
Discover three trends that are set to drive the rise of omnichannel customer experience in 2020.
3 Ways to Boost Customer Loyalty with Omnichannel Optimization
Omnichannel optimization is all about delivering seamlessly connected, personalized brand experiences to boost customer loyalty. Here's how to nail it.
5 CX Technologies for Modern Ecommerce Stores to Employ
To beat the competition, ecommerce stores can improve their online customer experience using new technologies that improve the shopping experience.
What Is Augmented Reality, and How Is It Applied in the World Around Us?
As uses for AR expand in the world around us, the days of asking ourselves, "What is augmented reality?" may be in the past. Here are 5 practical examples.
3 Ways a CPQ for Your Salesforce Improves the Buying Experience
Is your CX breaking down at the bottom of the funnel? Learn how a salesforce CPQ can help.
![Smarter Demos: Predicting Asset Maintenance with Machine Learning [VIDEO]](https://smartercx.com/wp-content/uploads/2019/07/ocsh-bus-1-intelligent-asset-maintenance_v04_header-270x189_c.jpg)
Smarter Demos: Predicting Asset Maintenance with Machine Learning [VIDEO]
In this 18th video in the Smarter Demos series, we take a look at some of the latest CX tech that predicts asset maintenance with machine learning.
![Smarter Demos: A New Way of Doing Business Within Financial Services [VIDEO]](https://smartercx.com/wp-content/uploads/2019/06/header_a-new-way-of-doing-business-270x189_c.jpg)
Smarter Demos: A New Way of Doing Business Within Financial Services [VIDEO]
In this video, Maharshi Desai, Senior Solution Engineering Manager, Oracle demonstrates a new way of doing business in the financial services industry.
