Smarter Demos: Creating A Connected Patient Experience
See the third video in the Smarter Demos series featuring an example of a connected patient experience.
Smarter Demos: An Intelligent Retail Chatbot in Action
SmarterCX is proud to present the 2nd video in the Smarter Demos series, a 2-minute look at a retail chatbot that harnesses artificial intellegence.
Smarter Demos: A 2 Minute Look at a Restaurant Chatbot and How It Works
SmarterCX is proud to present the first video in the Smarter Demos series, featuring an intelligent chatbot and utilizing Facebook for a restaurant order.
4 Emerging Technologies That Are Disrupting the Field Service Industry
Take a look at 4 emerging technologies that have the field service industry buzzing, and their potential impacts on customer experience.
5 Reasons You’re Falling Behind in Customer Experience
Customer experience may be a popular industry topic today, but these 5 mistakes continue to hamper CX oriented businesses.
How Long Will Your Customer Wait for a Field Service Technician?
A field service technician visit isn't typically something that a customer looks forward to. See what can be done to improve customer experiences.
3 Ways Cloud Technology Improves Customer Experience
Adoption of cloud software allows teams to work together, perform tasks in a more efficient manner, and focus on bettering the overall customer experience.
4 Tech Trends That Broke the Field Service Mold
Continuing advances in technology have broken the traditional field service mold. See 4 of the tech trends here.
The Cost of CRM Software: Cloud vs. On Premise
The price of CRM software goes well beyond subscriptions, fees, and licenses. These factors can help you make an informed decision.
3 Ways Technology Can Build an Emotional Customer Connection
Kristi Mansfield, Director of CX Strategy & Transformation for Oracle, provides 3 ways technology can build an emotional customer connection.
Join Jay Baer, CX business expert and founder of Convince & Convert, and David Troll, VP for Smart Home Services for DISH Network, to learn why your employees will love enhanced customer experience.
Join Jeanne Bliss, President of CustomerBLISS, for a 9-minute webinar to learn how to blend high tech with high touch to deliver experiences your customers want.