ROI on IOT: What Is This Tech Giving Back to Customer Experience?
IoT offers a look behind the curtain at real-world product performance and customer behavior. See how 500 CX leaders are using IoT to improve CX processes.
How Robots Are Changing Retail
At this year's Modern Customer Experience conference, the SmarterCX team learned how exhibitors are creating smarter customer experiences through robots.
3 Ways the Internet of Things Is Transforming Senior Care
Senior care continues to be a growing concern as the 60+ age group gets larger, but innovations in the Internet of Things (IoT) offer promising solutions.
4 Ways Customer Experience Technology Is Upgrading Home Improvement
Here we look at 4 ways customer experience technology and strategies are changing up the home improvement industry, including through VR and AR.
3 Ways IoT Can Impact Your Garden
Customer experience tech is putting down roots in modern gardens, and we dig in to highlight the ways that IoT is giving green thumbs a hand.
3 Ways IoT Devices Are Revolutionizing Sports
IoT devices aren't just on the sidelines anymore - they're increasingly integrating into athletics and sports in ways that bring big data into the field.
5 IoT Devices to Link Dad to the Cloud This Father’s Day
These 5 IoT devices are guaranteed to make dad smile this Father's Day.
Say Hello to Your New Wardrobe: Smarter Wearables with Janett Liriano and Loomia
Janett Liriano shares her path to CEO of Loomia, her advice to future entrepreneurs, and gives us a sneak peek at Loomia's innovative wearable technology.
Pepper the Robot Gets “Peppered” with CX Questions at Oracle OpenWorld
One of the hottest attractions at the CX Showcase at Oracle OpenWorld 2017, Pepper the Robot joins the SmarterCX.com team for a live interview and demo.
Join Jeanne Bliss, President of CustomerBLISS, for a 9-minute webinar to learn how to blend high tech with high touch to deliver experiences your customers want.