Learn the answer to the question, "What is data mining?" and find out how industries are using it to improve customer experience.
When it comes to streamlining a company's CX efforts, here are 5 of the top customer experience management features.
Braden Kelley, Director of Innovation Services at Oracle, examines a microcosm of what data could mean to the evolution of our future.
People who ask the question: "Is the cloud safe?" often tend to worry about their data. Learn how to overcome the fears and myths to get the big picture.
See the 5 steps to understanding customer needs through mindset data.
What is an autonomous database? Vikki Kolbe, Senior VP of GBU Cloud Services at Oracle, explains the benefits of the Oracle Autonomous Database.
One of the biggest challenges in customer experience management is also one of the biggest opportunities — data. Here are 3 common data-based pitfalls.
Carolyne Matseshe-Crawford, Head of Fan Experience at Fanatics, explains how data raises the bar for customer interactions as well as your CX career path.
Modern companies are challenged to strike a balance between CX and data security. Here are 4 ways to improve security without sacrificing experience.
Oracle announced the addition of Infinity data analytics to Oracle Marketing Cloud at ModernCX 2018. See what customer intelligence means for marketers.