
Ready for Machine Learning and Artificial Intelligence? 2018 Is the Year of “Press Pause”
Machine learning and artificial intelligence will take over mundane tasks across the enterprise, but in 2018 more orgs will pause to ascertain readiness.
Machine learning and artificial intelligence will take over mundane tasks across the enterprise, but in 2018 more orgs will pause to ascertain readiness.
In 2017, trends in artificial intelligence were at the forefront of customer experience technology and top-of-mind for CX professionals.
Live from Oracle OpenWorld, Jack Berkowitz talks about the expansion of Adaptive Intelligence, upcoming trends in IoT, and his definition of Smarter CX.
Kyu-Jin Woo, Systems Architect at StubHub, discusses the benefits of interactive self-service AI applications that understand human intent for better CX.
Paul Greenberg, author of "CRM at the Speed of Light," examines the evolution of artificial intelligence and IOT in customer service and CX.
At Oracle's Modern Customer Experience 2017 conference, Dan Miller engages in a candid post-session discussion about chatbots, AI, and autonomy with CX...
Our largest event of the year is happening in Las Vegas, March 19-21, 2019. This event connects you with top luminaries and experts to share the latest innovations and technologies in CX.
Save $700 off the onsite rate using code SMARTERCX at checkout!
Thursday, February 14 | 2pm EST
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In this webinar, hear the predictions experts and futurists are making for customer experience this year and how to make a loveable CX roadmap in honor of Valentine’s Day.
Featuring: Jay Baer, Blake Morgan, and Ian Golding
Be one of the first to get a complimentary copy of this analyst report evaluating CRM Suites, explaining why intelligence and vertical offerings are considered key differentiators.
November 13 | 1pm EST
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Join Jeanne Bliss, President of CustomerBLISS, for a 9-minute webinar to learn how to blend high tech with high touch to deliver experiences your customers want.