Is Artificial Intelligence Overhyped?
3354  0

Is Artificial Intelligence Overhyped?

Artificial intelligence is one of the most hyped-up and talked-about technologies in customer experience. But is it possible that AI is being over-hyped?

August 13, 2018
AI  
What Is Artificial Intelligence?
3149  0

What Is Artificial Intelligence?

Artificial intelligence is now part of the daily vocabulary of CX professionals. But exactly what is artificial intelligence and its impact on business?

February 22, 2018
AI  
The Race to Build the Best Chatbot
3880  0

The Race to Build the Best Chatbot

Modern, innovative chatbots show a promising future, growing closer to empathetic. Here are 3 examples of contenders in the race to build the best chatbot.

February 12, 2018
AI