4 CX Lessons from Unusual Places
623  0

4 CX Lessons from Unusual Places

Learn the importance of unexpected customer experiences and lessons learned from unique places in episodes 28-31 of Experience This!, a CX podcast series.

August 15, 2018
Experts  
How Robots Are Changing Retail
443  0

How Robots Are Changing Retail

At this year's Modern Customer Experience conference, the SmarterCX team learned how exhibitors are creating smarter customer experiences through robots.

August 14, 2018
IOT  
Is Artificial Intelligence Overhyped?
1317  0

Is Artificial Intelligence Overhyped?

Artificial intelligence is one of the most hyped-up and talked-about technologies in customer experience. But is it possible that AI is being over-hyped?

August 13, 2018
AI