AI has taken off in inspiring new directions. Here are 10 of the most thought-provoking quotes about artificial intelligence from experts in the field.
2018 was an important year for AI innovations. Here's a look back at four of the top trends.
How can CX intervene before, during, and after a major storm? Check out these 3 ways technology is changing the way we deal with hurricanes.
Football is more than just game day apps and watching the television with friends. CX technology revolutionized how fans experience the game year round.
Kristi Mansfield, Director of CX Strategy & Transformation for Oracle, provides 3 ways technology can build an emotional customer connection.
Artificial intelligence is one of the most hyped-up and talked-about technologies in customer experience. But is it possible that AI is being over-hyped?
Emerging technologies often seem at odds. When planning new experiences, go beyond machine learning vs artificial intelligence and make them work together.