Tuesday, January 21, 2020

5 Customer Experience Innovations Simplifying Group Trips

Liz Alton
June 24, 2019

3 minute read

Group trips can be an unforgettable travel experience, whether you’re headed to distant shores with friends or setting out on a cross-country road trip with your family. Coordinating travel for multiple people takes more effort, from organizing communications to streamlining itineraries. Here’s a closer look at a few of the apps and gadgets that are changing the group travel customer experience and making hitting the road with your friends and family even more enjoyable.

Organize itineraries with Travefy

Whether you’re booking a big event like a conference or company retreat, you often have people arriving from different cities, at different airports, and even on different days. B2B travel planners are turning to apps for easier management. Travefy is an app that’s designed to collate all this information into a single master itinerary. You can share the final itinerary with everyone, run polls to get feedback on activities or dining options, and run a group chat for seamless communication.

Manage finances with Splittr

Organizing group travel can sometimes involve prepaying expenses, and getting reimbursed later. Let’s say you’re booking a house through a site like VRBO that’s going to be split among 3 people or stocking up the fridge and then asking people to pay their share. Splittr is an app that’s designed to make it easy to tally shared expenses, keep track of the details, share information with friends, and process payments. Since the app works on your phone, it’s easy to be discrete about expenses while still staying on top of spending.

Stay connected with goTenna

Traveling with a group requires communication, and that group text can be the difference between successfully meeting up or running into logistics hassles. If you’re going off the grid or heading into an area without reliable phone coverage, that can quickly become even more difficult. One gadget that’s making a difference is goTenna. The goTenna Mesh is designed to keep groups connected while they’re traveling. Members of your party carry these small devices, and it’s possible to send texts, track locations, and even use maps when you don’t have cellular coverage or WiFi access.

Power up with the AdventureUltra

With everyone in your group relying on different devices, consistent power access could be at a premium. Keep the iPads charged to entertain kids or make sure that your in-laws can check in with work (again!) with a portable charging station. The AdventureUltra is an external battery that makes it easy to charge almost any device with USB and AC power ports.

Rest easy with Bose Sleepbuds

Group trips can require staying in close quarters with people whose habits are different than yours. Your nextdoor neighbor could blast the TV when you’re trying to sleep, or an early morning riser might be roommates with a night owl. Think about your personal comfort and maximizing your ability to rest during group travel. The latest innovations like Bose Sleepbuds help block out noise and cover up annoying sounds with soothing, restful ones. Improve your overall experience by making sure you’re in the best mood possible.

Group trips are an amazing way to make memories and spend time with the people you love. However, the logistics can be time consuming. Use the latest apps to manage planning, communications, and finances, and bring an additional level of ease and personal comfort with cutting edge travel gadgets designed to improve your group travel customer experience.

Liz Alton
Liz Alton
Liz Alton is a writer and content strategist specializing in B2B technology, digital marketing, and the customer experience. Her clients include creative agencies, Fortune 500 brands, and venture-backed startups.
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