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2019 Predictions
10 Hot Retail Trends in 2019
2019 Predictions

10 Hot Retail Trends in 2019

February 20, 2019
CX in 2019 is All About Trust: Here’s How to Earn It and Keep It
2019 Predictions

CX in 2019 is All About Trust: Here’s How to Earn It and Keep It

February 19, 2019
3 Customer Loyalty Trends for 2019
2019 Predictions

3 Customer Loyalty Trends for 2019

February 13, 2019
2019 Preview: 4 CX Innovations Shaping the Way We Watch Movies
2705  0

2019 Preview: 4 CX Innovations Shaping the Way We Watch Movies

CX innovations are changing the way we watch movies. Here's a preview for the trends that will shape movie watching in 2019.

January 08, 2019
Market Trends  
What Can Smart Glasses Teach Us About the Future of Data?
5130  0

What Can Smart Glasses Teach Us About the Future of Data?

Braden Kelley, Director of Innovation Services at Oracle, examines a microcosm of what data could mean to the evolution of our future.

December 03, 2018
Data  
5 CPQ Software Trends and Predictions for 2019
5138  0

5 CPQ Software Trends and Predictions for 2019

Take a look at the 3 major CPQ software trends we expect to see for the upcoming year and which 2 CPQ features will be most used in 2019.

November 27, 2018
Market Trends  

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  • Trends
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Take a tour of the Oracle CX Platform

Curious how to create seamless, orchestrated experiences across channels? See how coffee and tea retailer “Supremo Brands” applies integrated CX solutions to understand their customer and create compelling customer journeys.

Take a self-guided tour >>

Happening Today!

Webinar: The 5 Trends CX Leaders LOVE for 2019

Thursday, February 14 | 2pm EST
REGISTER NOW >>

In this webinar, hear the predictions experts and futurists are making for customer experience this year and how to make a loveable CX roadmap in honor of Valentine’s Day.

Featuring: Jay Baer, Blake Morgan, and Ian Golding

Now Available: The Forrester Wave™: CRM Suites, Q4 2018

Be one of the first to get a complimentary copy of this analyst report evaluating CRM Suites, explaining why intelligence and vertical offerings are considered key differentiators.

DOWNLOAD NOW >>

Webinar with Jeanne Bliss

November 13 | 1pm EST
REGISTER NOW >>

Join Jeanne Bliss, President of CustomerBLISS, for a 9-minute webinar to learn how to blend high tech with high touch to deliver experiences your customers want.

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