CX Tech News
How Augmented Reality Apps Can Create the CX Your Customers Crave
Here's how companies are elevating CX with augmented reality apps along with some tips on creating an excellent AR app ...
Tech Inclusion: 3 Questions to Scratch the Surface of Bias in AI
As AI becomes part of daily life, leaders can ask themselves these 3 important questions to spotlight tech inclusion and ...
3 Ways to Boost Customer Loyalty with Omnichannel Optimization
Omnichannel optimization is all about delivering seamlessly connected, personalized brand experiences to boost customer loyalty. Here's how to nail it.
Welcome to the Halloween Party of the Future—Beyond AI
Halloween, a day that's dedicated to imagination, gets better with tech. Let AI worry about your costume, decor, and activities.
Voices
5 Marketing Tips On the Fly From the Marketing Pros
From perfecting video content to breaking away from widely-accepted norms, marketing pros present 5 marketing tips in a ...
3 Ways Connected Commerce Helps You Win Against Digital Disruptors
Leaders from Aberdeen and Oracle share how connected commerce helps established brands compete against digital disruptors in this ...
4 Ways to Optimize Service Throughout the Customer Journey
October 17, 2019
![Burning Questions: What is the Best KPI for Measuring CX? [VIDEO]](https://smartercx.com/wp-content/uploads/2019/10/header_burning-questions_-what-is-the-best-kpi-for-measuring-cx_-video-115x85_c.png)
Burning Questions: What is the Best KPI for Measuring CX? [VIDEO]
October 06, 2019
![Burning Questions: What is the Most Important Step to Providing Great CX? [VIDEO]](https://smartercx.com/wp-content/uploads/2019/09/burning-questions_-what-is-the-most-important-step-to-providing-great-cx_-video-115x85_c.png)
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In this guide, find out how to: