CX Tech News
What is Data Mining & How Can It Help CX?
Learn the answer to the question, "What is data mining?" and find out how industries are using it to improve ...
Smarter Demos: Making Collaborative Video Possible
Priya Shah, Co-Founder and CMO of Sauce, explains how their platform lets companies use their smartphones to create exciting videos ...
5 Top Features of Great Customer Experience Management Tools
When it comes to streamlining a company's CX efforts, here are 5 of the top customer experience management features.
Smarter Demos: Introducing A New Way to Self-Checkout
In this 7th video on the Smarter Demos series, Scott Scherler, Master Principal Sales Consultant, gives a brief demo of ...
Voices
Unforgettable Episode 31: The Three Best Customer Experience Metrics
Blake Morgan's latest Unforgettable episode cuts through the muddle and offers the three best customer experience metrics to ...
Who Owns Digital Experience?
Sara Richter, CMO of Clicktale, discusses how marketers now must obsess over building a positive and memorable digital ...
Unforgettable Episode 30: Customer Journey Management
April 12, 2019
What is Customer Engagement Marketing?
April 03, 2019
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