CX Tech News
Smarter Demos: A 2 Minute Look at a Restaurant Chatbot and How It Works
SmarterCX is proud to present the first video in the Smarter Demos series, featuring an intelligent chatbot and utilizing Facebook ...
Is the Cloud Safe?
People who ask the question: "Is the cloud safe?" often tend to worry about their data. Learn how to overcome ...
4 Emerging Technologies That Are Disrupting the Field Service Industry
Take a look at 4 emerging technologies that have the field service industry buzzing, and their potential impacts on customer ...
5 Reasons You’re Falling Behind in Customer Experience
Customer experience may be a popular industry topic today, but these 5 mistakes continue to hamper CX oriented businesses.
Voices
Reflection, Advice, and Inspiration: An Interview with Audrey MacIsaac
Audrey MacIsaac, VP Business Operations at Oracle Data Cloud,reflects on her career path while offering advice to those ...
Unforgettable Episode 15: Know Me… Please!
Jeanne Bliss discusses how being known by companies is the expectation, yet many still don't embrace the power ...
Never Stop Trying to Improve, An Interview with Callie Reynolds
November 06, 2018
Unforgettable Episode 14: Build a “Respect Delivery Machine”
November 02, 2018
3 Business Reasons to Care About CX
October 30, 2018
Unforgettable Episode 13: Keep “Customer Time”
October 26, 2018
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