CX Tech News
How the Omnichannel Customer Experience and Cross-Selling Work Together to Boost Sales
Retailers that cross-sell using an omnichannel customer experience approach can not only increase sales but also improve the shopping experience.
Smarter Demos: Creating Seamless Omnichannel Experiences
Danny Beltran, Principal Sales Consultant for Oracle, shows some of the latest in omnichannel retail technology.
5 Omnichannel Marketing Mistakes to Avoid
Are you on the right track with your omnichannel marketing strategy? Steer clear of these 5 common mistakes that can ...
4 Brands That Mastered the Omnichannel Customer Experience
Studying how other brands are approaching an omnichannel customer experience may inspire you to make changes to yours. Here are ...
Voices
Unforgettable Episode 26: What You Don’t Know About Customer Experience
In episode 26 of Unforgettable, Ian Golding, global cx specialist, describes a common attribute of the most customer-centric ...
4 Achievable Ideas for Building an Inclusive Culture in Corporate America
Traci Wade, Director, Diversity and Inclusion, Oracle, gives a few ideas for how to begin to create a ...
Unforgettable Episode 25: The Importance of Getting Recognition and Building Authority in CX
March 01, 2019
4 Elements of a Successful Customer Experience Strategy
February 27, 2019
How DISH Network Is Changing the Field Service Industry
February 26, 2019
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