CX Tech News
What Can Smart Glasses Teach Us About the Future of Data?
Braden Kelley, Director of Innovation Services at Oracle, examines a microcosm of what data could mean to the evolution of ...
Smarter Demos: An Intelligent Retail Chatbot in Action
SmarterCX is proud to present the 2nd video in the Smarter Demos series, a 2-minute look at a retail chatbot ...
Smarter Demos: A 2 Minute Look at a Restaurant Chatbot and How It Works
SmarterCX is proud to present the first video in the Smarter Demos series, featuring an intelligent chatbot and utilizing Facebook ...
Is the Cloud Safe?
People who ask the question: "Is the cloud safe?" often tend to worry about their data. Learn how to overcome ...
Voices
Unforgettable Episode 18: Prepare to Walk Customers Out of Trouble Spots
Jeanne Bliss asks, "Do you have a customer rescue plan in place?" Find inspiration from Alaska Airlines' customer ...
What Makes an Unforgettable Customer Experience
Jay Baer, customer experience expert and founder of Convince & Convert, talks about how to approach customer experience ...
Unforgettable Episode 17: Empathy and Care in Your Operating Model
November 30, 2018
How Direct Messaging Creates an Incredible Customer Experience
November 29, 2018
4 Ways to Show Humanity in a High-Tech World
November 28, 2018
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Join Jay Baer, CX business expert and founder of Convince & Convert, and David Troll, VP for Smart Home Services for DISH Network, to learn why your employees will love enhanced customer experience.
Join Jeanne Bliss, President of CustomerBLISS, for a 9-minute webinar to learn how to blend high tech with high touch to deliver experiences your customers want.