CX Tech News
Predictive AI and Customer Experience: What’s Next?
The customer experience is about to be dramatically redefined in the retail space by predictive AI, as concepts move beyond ...
Autonomous Tech for Customer Experience: What Does It Mean?
Imagine what the business world would look like if customer experiences ran on autopilot. Here's a look at what autonomous ...
Customer Experience in the Palm of Your Hand – An Intro to CX Biometrics
Biometrics measure biological and physical attributes, providing more data points brands can use to enhance customer experience. Here are the ...
Under-the-Radar IoT Predictions for Technologists, Builders, and Creators in 2020
The opportunity for aspiring creators of IoT products has never been bigger. Keep these IoT predictions in mind when building ...
Voices
3 Extraordinary Examples of Customer Experience in Content Marketing
Content marketing that focuses on customer experience is potent for building a brand with raving advocates. Here are ...
6 Customer Outreach Tips On the Fly From the Marketing Pros
From staying true to your brand to leveraging events for brand advocay, marketing pros present 6 customer outreach ...
5 Ways to Build Brand Loyalty and Love
February 14, 2020
4 Digital Strategy Tips On the Fly From the Marketing Pros
February 11, 2020
5 Content Marketing Strategy Tips On the Fly From the Marketing Pros
February 05, 2020
How to Future-Proof Your Contact Center: Part 3 – Agent Productivity
February 03, 2020
Loading ...
